FAQs
Got questions?
Do you really deliver in 24 hours?+
Yes. Order by 2pm for guaranteed next-day delivery within our service area.
What if I have bad credit?+
It doesn't matter. We don't run credit checks — everyone qualifies.
How does automatic payment work?+
Choose your debit date (1st, 7th, 15th, or 25th). Your card is securely tokenized at checkout and we charge it monthly automatically.
Is there a contract?+
No. Month-to-month. You can cancel anytime with 30 days' notice.
What if the dispenser breaks?+
On rentals, we repair or replace within 24 hours at no cost. On purchases, optional support plans are available.
Can I buy instead of rent?+
Yes. Any dispenser is available with a once-off purchase price.
Do you supply water bottles?+
Yes — we'll arrange your initial bottles on delivery and refill schedules to suit your usage.
Where do you deliver?+
Across major South African metros. Contact us if you're unsure whether your area is covered.